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Returns Policy
Return Policy:
AzizSkinCare.com wants you to be happy with every purchase that you make at our site. If you are dissatisfied with your purchase you may simply return the UNOPENED and UNUSED product to us within 30 days of PURCHASE for an exchange or in-house credit only less shipping and handling. Sorry, we can not accept returns/exchanges after 30 days of PURCHASE, no exceptions. If your order was shipped free, then our flat rate for shipping will be deducted from total return. We strongly recommend talking to a professional before you make any purchases to ensure you are getting the right product for you. Electronic items must be returned UNUSED and include all packaging material including original box and instructions for a credit to be processed.
Payment Policy:
- We accept Via, MasterCard, American Express, Discover, PayPal, Paper Check, eCheck, Money Order.
- Your billing address must match the address on your credit card.
- Please contact us if you have any questions. customerservice@azizskincare.com
Shipping Policy:
FREE Domestic Shipping
- All domestic order ship in one business day (excluding holidays).
- Shipping is FREE for all domestic orders over $75, and all other order ship for only $5.99 flat rate.
International Shipping
All order ship with in one business day (excluding holidays) via USPS Global Priority Mail and usually arrive in 6-10 days.
- Customers are responsible for any and all custom/ import taxes.
Australia
- $17.50 flat rate for all orders under $450.00 USD and FREE shipping if over
Canada
- $9.00 flat rate for all orders under $450.00 USD and FREE shipping if over
Frequently Asked Questions
» How do I place an order?Orders can be placed 2 different ways. Online or over the phone. If you want to place an order online you have the choice to set up an account or not. If you choose to set up an account, then you will have access to past orders and tracking information. If not you don't set up an account, may have to call to get that information. A tracking number will be emailed to you once you order ships. To place an order on the phone, please call us 800-926-5219 to speak to a friendly and knowledgeable product specialist. » Why shop BeautyStoreDepot?Beautystoredepot is brought to you by top beauty professionals. Our caring staffs has not only sought out and researched products of the highest quality and reputation, but have personally tested them on themselves or others. Our product lines are not the only thing of the highest quality and standards, our security, privacy, and customer service are all second to none. See for yourself, we think you will be pleased. We are always looking for ways to improve, so please send suggestions. » What do you charge for shipping?We charge a flat rate of $5.99 for orders under $49 and shipping is FREE for order over $49. International Shipping Charges are Australia $22.95, Canada $12.95, All other countries $24.99. All international order ship FREE when over $450. » Do you charge tax?Tax is only charged to orders shipped in/ to Texas. When shipped to Texas a 8.25% sales tax will be applied.
» How do I contact you?You can call us toll free at 800-926-5219 or email us at customerservice@beautystoredepot.com » What are your hours?We are avaliable M-F 9-5PM CST via phone at 800-926-5219, or you can email us 24/7 at customerservice@beautystoredepot.com
» What is your return policy?BeautyStoreDepot has a no hassle return policy. We want you to be 100% satisfied with every part of your experience including your product. If you are not happy with your purchase please call us to arrange a return. See full return policy here: http://www.beautystoredepot.com/returns.cgis
» How secure is your site?At BeautyStoreDepot, security and privacy are very important to us. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted using a 128 bit encrypted secure server (SSL Certificate). We take pride in going above industry standards in security and privacy. » Will my personal information be sold or used in any other way?
No. We are very proud of our privacy and security standards. We go above the industry standard by offering a transparent privacy policy and use a 128 bit encrypted secure server (SSL Certificate). When you submit sensitive information via the website, your information is protected both online and offline.
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